INTRODUCING EXCLUSIVE BENEFITS

STARS PROGRAM

The Ritz-Carlton Yacht Collection is pleased to be part of the STARS Program – Marriott's exclusive travel agency program designed to present the highest level of service, experience, and amenities for luxury travel advisors and their valued customers.

On board the yacht, multiple dining venues, premium beverages, unlimited Wi-Fi and additional luxury amenities are part of the all-inclusive cruise fare. As a STARS travel advisor, you and your clients have access to the following exclusive benefits.

PROGRAM BENEFITS FOR CLIENTS

WELCOME AMENITY
  • Personalized welcome culinary confection (Sweet flavor of choice)
  • Private Reserve beverage preference

 

ONBOARD AMENITY
  • Onboard Credit of 150$ per guest that can be used towards The Ritz-Carlton Spa, Shore Excursions, The Private Reserve List, The Ritz-Carlton Spa and enrichment activities.
  • Should a third person be present in a suite then the OBC for the suite would be $450USD
BON VOYAGE WELCOME
  • Personalized card in suite on behalf of the Travel Agent
  • Personalized welcome note from Hotel Manager
  • Bridge tour at Captain’s discretion
SUITE UPGRADE
  • Early access to exclusive suite upgrade rate 30 days prior to embarkation

 

PARTNER BENEFITS

PROGRAM SUPPORT
  • Dedicated email at: stars.concierge@ritz-carltonyachtcollection.com
  • Dedicated toll-free telephone number: +1 833-853-7292 (US & Canada) or +356 2778 1363 (All other areas)
  • Guaranteed 4-hour response time
  • Dedicated Partner Assistance Team Associate
RESERVATION PRIORITY
  • Priority status on reservation wait lists: Suite category and specialty dining
ADVISOR INCENTIVE PROGRAM
  • STARS Celestial Club

*Suite Upgrade Rate offered no more than 30 days prior to sailing, subject to availability. STARS amenities are not combinable with any other amenity programs. Cruise Yacht OpCo Ltd d/b/a The Ritz-Carlton Yacht Collection uses The Ritz-Carlton marks under license from The Ritz-Carlton Hotel Company, L.L.C. and is not an affiliate of The Ritz-Carlton Hotel Company, L.L.C. or Marriott International, Inc. Guest’s cruise and related travel will be governed by the terms and conditions of the Ticket Contract in effect at the time of booking. The terms of the Ticket Contract will supersede any other representations or statements whether oral or written. Yacht’s registry: Malta.

To log in or create an account with The Ritz-Carlton Yacht Collection, visit our Travel Professional Portal. Here you can view client cruise reservations, access sales and marketing resources, be the first to learn about news and voyage updates, and personalize and plan luxury cruise experiences for your clients.

DEDICATED LINE FOR STARS ADVISORS

FORT LAUDERDALE RESERVATIONS OFFICE
Servicing reservations from the Americas & Australia
Monday - Friday: 8:30 am - 8:00 pm ET (Saturday, Sunday Closed)
+1 833 853 7292 (US & Canada)

MALTA RESERVATIONS OFFICE
Servicing reservations from Europe, Asia, the Middle East & Africa
Monday - Friday: 8:00 - 18:30 CET (Saturday, Sunday Closed)
+356 2778 1363 (Outside the U.K)

PROGRAM BENEFITS FOR CLIENTS

WELCOME AMENITY
  • Personalized welcome culinary confection (Sweet flavor of choice)
  • Private Reserve beverage preference
ONBOARD AMENITY
  • Onboard Credit of 150$ per guest that can be used towards The Ritz-Carlton Spa, Shore Excursions, The Private Reserve List, The Ritz-Carlton Spa and enrichment activities.
  • Should a third person be present in a suite then the OBC for the suite would be $450USD
BON VOYAGE WELCOME
  • Personalized card in suite on behalf of the Travel Agent
  • Personalized welcome note from Hotel Manager
  • Bridge tour at Captain’s discretion
SUITE UPGRADE
Early access to exclusive suite upgrade rate 30 days prior to embarkation

 

PARTNER BENEFITS

PROGRAM SUPPORT
  • Dedicated email at: stars.concierge@ritz-carltonyachtcollection.com
  • Dedicated toll-free telephone number: +1 833-853-7292 (US & Canada) or +356 2778 1363 (All other areas)
  • Guaranteed 4-hour response time
  • Dedicated Partner Assistance Team Associate
RESERVATION PRIORITY
Priority status on reservation wait lists: Suite category and specialty dining
ADVISOR INCENTIVE PROGRAM
STARS Celestial Club

*Suite Upgrade Rate offered no more than 30 days prior to sailing, subject to availability. STARS amenities are not combinable with any other amenity programs. Cruise Yacht OpCo Ltd d/b/a The Ritz-Carlton Yacht Collection uses The Ritz-Carlton marks under license from The Ritz-Carlton Hotel Company, L.L.C. and is not an affiliate of The Ritz-Carlton Hotel Company, L.L.C. or Marriott International, Inc. Guest’s cruise and related travel will be governed by the terms and conditions of the Ticket Contract in effect at the time of booking. The terms of the Ticket Contract will supersede any other representations or statements whether oral or written. Yacht’s registry: Malta. 

To log in or create an account with The Ritz-Carlton Yacht Collection, visit our Travel Professional Portal. Here you can view client cruise reservations, access sales and marketing resources, be the first to learn about news and voyage updates, and personalize and plan luxury cruise experiences for your clients.

DEDICATED LINE FOR STARS ADVISORS

FORT LAUDERDALE RESERVATIONS OFFICE
Servicing reservations from the Americas & Australia
Monday - Friday: 8:30 am - 8:00 pm ET (Saturday, Sunday Closed)
+1 833 853 7292 (US & Canada)

MALTA RESERVATIONS OFFICE
Servicing reservations from Europe, Asia, the Middle East & Africa
Monday - Friday: 8:00 - 18:30 CET (Saturday, Sunday Closed)
+356 2778 1363 (Outside the U.K)